Crowd control

Crowd control overview

The Crowd control button (highlighted above) gives Moderators the ability to teleport one or more users between different areas in the same region. Moderators can also control user access to voice chat on a zone-by-zone basis.

After accessing the moderator controls, click the Crowd control button in the panel that appears on the right-hand side. This will open the crowd control panel. A quick rundown of the UI will be helpful before we discuss specific use cases.

Teleporting users

Breakroom's moderator tools offer both broad and granular options for crowd control.

The Auditorium button

Clicking the Auditorium button will invite every user in the region to gather in that region's designated Auditorium space. Users will then have the option to accept or decline the invitation.

Users can immediately teleport to the Auditorium by clicking the Yes button, or decline by clicking the No button.

The Breakout button

Clicking the Breakout button will teleport every user in the region to a breakout area. Users will be randomly distributed between the region's active breakout areas, and will not be presented with the option to decline the teleportation order.

Custom teleport options

By using the Attendees and Places buttons in conjunction with the Teleport button, you can direct traffic to other areas in your region. Users will not be presented with the option to decline your custom teleportation order, and will be moved automatically to the area you specify.

Executing a custom teleport command is a multi-step process. To get started, follow these steps.

Selecting attendees

1. Navigate your avatar to the region where you want to teleport your users.

2. Click the Moderator controls/Key button located on the right side of the screen.

3. Click the Crowd control button.

4. Click the Attendees button.

5. In the attendee selection panel that appears, select either:

   1. Everyone.

   2. A single named user.

Before we move on, it's important to note that Breakroom provides a number of search and sort functions you navigate long attendee lists. Here is a brief overview of the "people picker" UI.

Selecting a place

After you select who you want to teleport, you'll need to select where you want to send them. The place selection panel works much like the attendee selection panel detailed above.

To continue building your custom teleport command, follow these steps.

6. Click the Crowd control button.

7. Click the Places button.

8. In the place selection panel that appears, select your teleport destination.

Some notes to keep in mind:

• Places with the (Presenter) tag refer to presenter seats. Depending on the voice zone settings, users sent to presenter seats may have access to presentation tools.

• Places marked as Multiple Voice Zones serve as a randomization points. For example, in the image above there are three separate breakout areas, as well as a general area named "Breakout." Users sent to "Breakout" will be distributed randomly between the three numbered breakout areas.

Finalizing your custom teleport command

After you've selected the users you want to move and their destination, you can finalize your custom teleport command by clicking the Teleport button. If you are teleporting everyone in the region, click the "Yes, I mean everyone" button in the dialog box that appears.

Controlling access to voice chat

Using the crowd control panel, Moderators can permit or restrict access to voice chat, webcam streaming, and screen sharing on a zone-by-zone basis.

In detail, these zone settings are:

• Quiet Mode: When turned on, Quiet Mode will mute every user who is not currently seated on a presenter seat. In voice zone types that do not include presenter seats, turning on Quiet Mode will mute all users.

• Audience Mode: When turned on, Audience Mode grants users access to all enabled communication options in that voice zone (e.g. voice chat, webcam, and screen share). Audience Mode overrides Quiet Mode, if Quiet Mode is also turned on.

• Admin Mode: When turned on, Admin Mode permits Moderators to access all enabled communication options in that voice zone (e.g. voice chat, webcam, and screen share). Admin Mode overrides Quiet Mode.

To customize a voice zone's communication settings, follow the steps below.

1. Navigate your avatar to the appropriate region.

2. Position your avatar inside the voice zone that you want to customize.

3. Click the Moderator controls/Key button located on the right side of the screen.

4. Click the Crowd control button.

5. In the crowd control panel that appears, locate the Zone Settings section.

6. Click the relevant buttons to customize the voice zone.

   1. If a button says Quiet/Audience/Admin is On, then that communication setting is currently enabled. Click the button again to disable it.

   2. If the button says Quiet/Audience/Admin is Off, then that communication setting is currently disabled. Click the button again to enable it.

7. Repeat this process for every voice zone you want to customize.

Muting and banning users

For more information about muting and banning users on a region-wide level, please see our region settings documentation.