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World Stream makes Breakroom accessible to everyone, everywhere. Learn how everyone can meet in the Metaverse, even if they don't have a mind-blowing computer setup.
World Stream is an innovative cloud-based solution for enterprise and educational communities where members might not have access to advanced graphics processing hardware. World Stream renders your Breakroom World in a series of cloud servers, and then streams a dynamic, interactive live video of that World to each user's device.
This offers many benefits, including:
Users don't need to download or install anything. No plugins, no standalone apps.
Users don't need to have the latest and greatest computer hardware. As long as their device can run a supported browser and has access to the Internet, they're ready to stream.
World Stream is currently supported on Chrome, Firefox, and Microsoft Edge. For the best possible experience, we recommend using Chrome. You can review detailed technical specifications in our Help section.
Microsoft Edge usually comes bundled with Windows. In order to use World Stream, you must use the version of Edge which, like Google Chrome, is built on the Chromium engine. Prior to logging in to World Stream through Microsoft Edge, please make sure that Windows Update has been run recently and that you are using the most recent version of Edge.
Only World Owners and World Administrators can access the Dashboard.
World Stream access is provided by AWS, which uses a variety of locations for delivery. Upon logging in, World Stream users will automatically be assigned to an available, low-latency AWS instance close to their physical location. In order for World Stream to be delivered, system administrators will need to whitelist the following domains:
*.breakroom.tech
*.amazonappstream.com
*.appstream2.eu-central-1.aws.amazon.com
*.appstream2.eu-west-1.aws.amazon.com
*.appstream2.eu-west-2.aws.amazon.com
*.appstream2.eu-east-1.aws.amazon.com
*.furioos.com
Additionally, please enable outbound UDP and TCP traffic on ports 443, 8433, and 53.
You can learn more about AWS allowed domains by visiting this page.
If you encounter problems with WebRTC, you can perform a WebRTC test at https://test.webrtc.org/.
Users attempting to connect to Breakroom from behind an aggressive firewall may run into issues, as they will have limited access to the Internet. In these cases, a commercial TURN server may provide the necessary solution.
Breakroom offers two types of server access—Ultra Servers and Lite Servers. Ultra Servers are recommended for high user concurrency cases, while Lite Servers are an economical choice for smaller events. Please see our information on purchasing and managing World Credits and event pre-allocation for more details.
When users log in through your dedicated Breakroom desktop app, there are no additional access fees above the cost of their seat. World Stream access, on the other hand, must be purchased on a per user/per time basis using a digital currency known as World Credits.
World Owners and World Administrators can purchase additional World Credits at any time. Unused World Credits never expire, even if your Breakroom subscription lapses.
Due to the way AWS structures its billing, World Stream usage is currently calculated in hourly increments (i.e., multiples of 60 minutes). This hourly calculation policy also extends to pre-allocation campaigns and user session time limits.
This means that users cannot consume partial hours while logged in to World Stream. For example, if a user logs in for 20 minutes, the cost of one hour of access (60 minutes) will be deducted from the World Credits available on the account.
World Stream can be accessed just like any other website. When you purchase a Breakroom subscription, you will be provided with a dedicated World Stream URL. You can copy this URL in order to share it with your users.
When you log in to the Breakroom Dashboard, you will see a permanent site header (in the example image above, this header is dark purple). You will also see a secondary tab header on each Dashboard tab you visit.
Several of the buttons in these headers can be used to launch World Stream or access the World Stream URL. Here's a brief overview of the UI.
When you click on a World Stream URL, your browser may request permission to use your microphone or camera. If a pop-up like this appears, click Allow or Okay. If you accidentally refuse permission or close the pop-up without making a choice, see our troubleshooting documentation for assistance.
Once you've opened the World Stream URL in your web browser, you'll see an Account Login panel. Here you can either enter your credentials and click the Login button to connect to World Stream, or sign up for a new account if self-registration is enabled.
Once you've successfully logged in, that's it! Basic information about using Breakroom can be found in our Getting Started section.
If you close World Stream and attempt to start it again a short time later, you may see an account confirmation dialog box appear during the login process. If you want to log in under the account you previously used, click Continue. If you want to log in with another user account, click Switch Account.
Voice capabilities are currently restricted by login method. This means that if one user is logged in via World Stream and another user is logged in via a Breakroom desktop viewer, they will not be able to hear each other over voice chat, even if they are standing in the same Region.
Users who log in via the same method can communicate freely. Therefore, we strongly suggest that you take this into consideration when planning your events, and require all guests to use either World Stream or the desktop app.
We apologize for the inconvenience, and hope to provide a solution soon.
Some browsers come equipped with "auto-play policies" that automatically block websites from playing audio and video until you interact with the content. In addition to granting media permissions to World Stream, you may also need to click on the page or otherwise interact with the streaming content in order to enable audio. You will need to repeat this action if you refresh the page.
Make sure everyone has access to your virtual space by managing your World Credits. Learn how to track minute usage, purchase additional World Credits, and limit user session time.
To purchase World Credits, follow these steps.
Click the Add Credits button located in the site header.
In the pop-up that appears, enter the number of World Credits you would like to purchase. Please note that World Credits must be purchased in increments of 1000 Credits.
Click the Next button, and complete your payment information.
When you are satisfied, click the Confirm button to finalize your purchase.
Alternatively, you can access a detailed breakdown of your World Credit purchases, refunds, and analytics by clicking the World Credits tab on your Dashboard.
In addition to information about your World Credit transactions, the World Credits tab contains a number of important tools. Here's a brief guide to key parts of the UI.
Transaction reports
You can download your World Credit transaction history at any time by following these steps.
Click on the World Credits tab.
Scroll down to the Transaction History panel.
Use the search field or the date pickers to filter the transactions list, if necessary.
Click the Download CSV link located above the date pickers to download a spreadsheet containing your selected transaction data.
Usage reports
World Stream access and activity can also be tracked using the Transaction History panel on the World Credits tab.
Click on the World Credits tab.
Scroll down to the Transaction History panel.
Enter the term "usage" into the search field, and press the Enter key on your keyboard. Usernames are identified in the Items column.
Click the Download CSV link located above the date pickers to download a spreadsheet containing your selected transaction data.
This means that users cannot consume partial hours while logged in to World Stream. For example, if a user logs in for 20 minutes, the cost of one hour of access (60 minutes) will be deducted from the World Credits available on the account.
To help you get the most out of your World Credits, there are three types of usage limits you can impose:
Maximum session time per user, which sets a cap on how much time an individual user can spend in a single World Stream session.
Monthly usage quota per user, which sets a cap on how much time an individual user can spend in World Stream per month.
Monthly usage quota for World, which limits how many minutes all of your users can collectively spend in World Stream each month.
To enable any of these usage limits, follow the steps below.
Click on the World Stream tab.
Scroll down to the Manage World Stream Usage panel.
Locate the usage cap you want to enable. Click the Edit button located to the right of the usage cap name.
Enter your preferred number of minutes or click the Unlimited button.
Click the Save button when you are finished.
Important notes about monthly usage quotas:
The Monthly usage quota per World cap does not discriminate between individual users. This means that a single user could potentially consume the entirety of your monthly usage quota.
To change your World Stream server type for all users, follow these steps.
Click on the World Credits tab.
Scroll to the Your World Stream server type panel.
On the left side of the panel, you will see your current World Stream server type listed. To change it, click the "Change my World Stream server type" link located on the right side.
A pop-up will appear. Click on the server type you prefer.
To limit the amount of World Credits that can be purchased on your Breakroom account each month, follow these steps.
Click on the World Credits tab.
Scroll to the My Balance panel. You will see your current Monthly Purchase Limit listed there.
To change the monthly limit, click the Pencil icon located to the right. A pop-up will appear. Enter the new purchase limit in the field, and click the Save button.
If your World Stream event includes more than 50 people, you'll need to reserve virtual machines in advance. Learn more about pre-allocation campaigns, and how to submit your reservation.
Breakroom's World Stream service uses "virtual machines" to process and stream your content. The number of on-demand World Stream machines is limited to a maximum of 100 per World. This means that at any given time, you can host up to 100 concurrent World Stream users without any special accommodations.
For events where you anticipate hosting more than 100 concurrent World Stream users, you must request pre-allocation. This will reserve the number of virtual machines required for your special event, ensuring that everything goes off without a hitch.
When pre-allocating virtual machines for your event, the baseline maximum of 100 users should not be taken into account while planning. Instead, please be careful to specify the exact number of users who will be attending your event. For example, if 101 people RSVP to your event, you would request pre-allocation for 101 users.
The maximum number of users World Stream can accommodate at this time is 1000. The system will not permit you to book an event for more than 1000 users.
Please note that each reservation must be made for a minimum of one hour.
When making your reservation, please book for the maximum number of users for the longest duration required.
All reservations must be submitted a minimum of 48 hours prior to the event.
Pre-allocation campaigns require advance payment in the form of World Credits. The required amount of World Credits will be deducted from your account when you submit your pre-allocation campaign request. World Credits can be purchased during the pre-allocation process if needed.
Whether a pre-allocation campaign can be cancelled or advance payment refunded depends on several factors, including when cancellation is requested and whether the submitted event has been approved by staff.
If we are unable to cancel your event prior to five minutes before start time, your advance payment will not be refundable. We apologize for the inconvenience.
To submit a pre-allocation request, please follow the steps below.
Click on the World Stream tab.
Scroll down to the Pre-allocation panel and click the Book Pre-Allocation button. This will expand the panel.
Then, select either a One-time Reservation or a Recurring Reservation.
For a one-time reservation, select your event date using the calendar.
For a recurring reservation, select both your Start Date and End Date. Once you specify these dates, the weekday buttons will become active. Click on the days for which you are requesting pre-allocation. (E.g. Every Saturday over the specified time period.)
After you have selected your event day(s), use the Start time and End time drop-down menus to specify the time duration for your event. (Note: Reservations must be a minimum of one hour in length.)
Enter the number of users who will be attending your event in the Number of users field.
Review the pricing breakdown. Remember: Pre-allocation campaigns require advance payment in the form of World Credits. The specified number of World Credits will be deducted from your balance after you confirm the booking.
When you are satisfied with your choices, click the Request Pre-Allocation button.
After you submit your request, our Customer Success Team will review the details and get in touch to let you know whether your event has been approved or declined.
Header button | Function |
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When users log in through your dedicated Breakroom , there are no additional access fees above the cost of their . World Stream access, on the other hand, must be purchased on a per user/per time basis using a digital currency known as World Credits.
and can purchase, track, and manage World Credits using the Dashboard. Unused World Credits never expire, even if your Breakroom subscription lapses.
Only and can access the Dashboard.
Navigate to your .
The World Credit Balance widget on the allows you to quickly check your World Credit balance and most recent account activity. If you need fast, the Add Credits link is also available.
Button or link | Function |
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Navigate to your .
Navigate to your .
If you're looking for more detailed information concerning user session times and Region access, we suggest generating an .
Due to the way AWS structures its billing, World Stream usage is currently calculated in hourly increments (i.e., multiples of 60 minutes). This hourly calculation policy also extends to and .
For this reason, Breakroom gives and tools to limit World Stream user session times and World Credit consumption. World Owners can also place a cap on the number of World Credits that can be purchased each month by the administrative team.
Navigate to your .
The World Credit calculation policy also applies to monthly usage quotas. Users who log in for less than 60 minutes will still consume one 60-minute block of time from your monthly usage quota.
Another way that and can manage costs is to select an appropriate World Stream server type. An updated list of server type features, prices, and regional availability can be found on the Dashboard, but in general, our Lite Servers offer acceptable performance for smaller events at a reduced cost.
Navigate to your .
Navigate to your .
Only and can access the Dashboard.
When a live event consumes all pre-allocated due to longer than expected event duration or higher than expected user count, a notification will be sent to the and . World Credits will then be automatically deducted from the account to cover login time, provided the Breakroom account has World Credits available.
Please keep in mind that World Stream use is calculated in . If a user is logged in for 20 minutes, they will still consume one 60-minute block of World Stream time.
Please contact our if you have any questions about requesting a reservation.
Time to event? | Event approved? | Can be cancelled? | Refund amount? |
---|
The automated pre-allocation system built into the Dashboard will not allow you to cancel less than 24 hours before your approved event start time. In these cases, we may be able to manually cancel your event. Please contact our by submitting a support ticket through the .
Navigate to your .
First, select your preferred by clicking the relevant Select button.
Add Credits
Allows you to purchase World Credits instantly from any page on the Dashboard.
Enter Your World
Opens your dedicated World Stream URL in a new tab.
Advanced
Allows World Owners, Administrators, and Developers to log in to Curator.
Power icon
Logs you out of the Dashboard.
Copy World URL
Copies your World Stream URL to your computer's clipboard.
Download App
Directs you to the Your Apps tab.
World Credit Balance panel | Displays your current World Credit balance, as well as your current-month purchases and expenditures. |
Add Credits link / button | Allows you to purchase additional World Credits. |
World Credit Analytics panel | Generates a quick World Credit purchase, expenditure, and availability breakdown based on your selected timeframe. |
Transaction History panel | Provides a detailed, itemized list of your World Credit transactions and usage. |
Transaction History search field | Allows you to search for a particular transaction. |
Transaction History date pickers | Allows you to narrow the transaction history down to a specific date range. |
Download CSV | Downloads a CSV file containing all transactions for the date period selected. |
N/A | NO | YES | 100% |
>24 hours | YES | YES | 80% |
<24 hours* | YES | NO* | 80%* |
Need to access stats for an online session, manage text input, or adjust your stream settings? Learn more about the World Stream toolbar.
World Stream features a specialized toolbar designed to help users address common streaming issues. This toolbar is located at the top of the browser window, and can be collapsed or expanded by hovering your cursor over it and clicking the arrow that appears.
On this page, we'll review the available functions and how to use them.
AWS runs Breakroom on a remote machine with its own clipboard, so copying and pasting text is a slightly more complex process. The World Stream toolbar gives you the ability to copy and paste text between the Breakroom stream and your own computer.
To copy text from a World Stream session to your local computer, follow these steps.
Highlight the text you want to copy within your Breakroom World Stream Session, and press Ctrl + C on your keyboard.
Click the Clipboard button in the World Stream toolbar. A pop-up window will appear containing your highlighted text.
Highlight the text again, and press Ctrl + C a second time to copy the text to your local computer clipboard. You can then paste it wherever you like.
To paste text into a Breakroom World Stream session, follow these steps.
Highlight the text on your local computer and press Ctrl + C to copy it.
Click the Clipboard button in the World Stream toolbar. A pop-up window will appear containing a text field. Press Ctrl + V to paste the text to the remote machine clipboard.
Once the text is entered, you can press Ctrl + V to paste the text anywhere you like in-world, including in text chat fields.
Clicking the Preferences button will reveal a panel containing several tabs. Many key stream settings are available here, including streaming mode and screen resolution, streaming metrics, and regional and keyboard settings.
As pictured above, the General settings panel allows you to customize:
Your streaming mode (responsiveness vs. image quality)
Your resolution
Your tab appearance
All of these settings will become active the moment you select them, and you can change your settings at any time.
Clicking on the Preferences > Regional settings tab allows you to customize your time zone and geographical location.
If you are using a Chinese, Japanese, or Korean keyboard, you can also specify your keyboard language in this panel. To do so, follow the steps below.
Click the Preferences button, and then click the Regional settings tab.
Using the Input method drop-down menu, select the keyboard language you would like to use.
Click the Save button.
Clicking on the Preferences > Performance tab allows you to track streaming metrics in real time.
Clicking the Fn Keys button in the World Stream toolbar will open a virtual on-screen keyboard that you can click with your mouse cursor or finger. This can assist with data entry or keyboard shortcuts.
Many actions in Breakroom are tied to easy keyboard shortcuts. Here's a cheat sheet for our World Stream service.
Since World Stream runs in your browser, keyboard shortcuts may differ compared to those used in the desktop Breakroom application. You can find specific keyboard shortcuts listed below.
Encountering an issue with Breakroom's World Stream service? Learn how to troubleshoot common video and audio issues, as well as how to change the default device settings in Chrome.
However, some connectivity issues may require adjusting your browser settings. The instructions on this page are written specifically to assist users who may encounter issues while running World Stream on the Chrome browser.
To fix this problem, you may be able to manually grant permissions by following these steps.
Click the vertical ellipses button in the upper right corner of your Chrome browser, and select Settings.
Search for "site settings" using the search field, and click on the Site settings button.
Click on the Breakroom.tech link to adjust settings for this site.
In the Permissions panel that appears, use the drop-down menus to select "Allow" for the Camera and/or Microphone.
Refresh your browser tab by pressing the F5 key or by clicking the browser refresh button.
To change the default devices in Chrome, follow these steps.
Click the vertical ellipses button in the upper right corner of your Chrome browser, and select Settings.
Search for "site settings" using the search field, and click on the Site settings button.
Scroll down to the Permissions section. Click on either the Camera or Microphone settings, depending on what you would like to change.
In the Permissions panel that appears, use the device selection drop-down menu located near the top to choose your preferred input device.
After you've selected your new default devices, refresh the World Stream tab and your changes will take effect.
We apologize for the inconvenience, and hope to provide a solution soon.
If you're running macOS, you may have to dig a little deeper to solve video and audio permissions issues. Learn more about granting and revoking media permissions for World Stream.
If you do not grant Breakroom permission to use the microphone and camera when initially asked, you will need to manually approve their usage by editing the Privacy & Security settings on macOS.
If you are running World Stream in Chrome on macOS, you will see four camera and microphone access dialog boxes appear the first time you log in. Two dialog boxes will ask you to confirm access for the Chrome browser, and two will ask you to confirm access for macOS.
To permit Breakroom to access your media devices, click the Allow button each time when prompted.
To grant Breakroom access to your microphone and camera on macOS, follow these steps.
Click the System Settings icon in the Dock, or navigate to Apple menu > System Settings.
Click on Privacy & Security, and then Camera and/or Microphone.
You will see a list of installed applications. Toggle access on for Breakroom, Sinespace, or the custom name of the Breakroom World desktop app in question.
To revoke Breakroom's access to your camera and microphone on macOS, follow steps 1-3 above and toggle access off.
MacOS gives you access to sound input and output volume controls. Making adjustments to your microphone and speaker volume can be very helpful when you run into audio issues in-world.
To locate the sound input options, follow these steps.
Click the System Settings icon in the Dock, or navigate to Apple menu > System Settings.
Click on Sound, and scroll down to the Output & Input section. Then click the Input tab.
The device identification window allows you to select your input device if you have multiple devices connected, or to identify your current device if you are uncertain which you may be using. The input volume slider allows you to control the volume of your input device. Lowering the volume on your microphone can assist with problems such as pitchiness or peaking, but may make it harder for others to hear you.
To locate the sound output options, follow these steps.
Click the System Settings icon in the Dock, or navigate to Apple menu > System Settings.
Click on Sound, and scroll down to the Output & Input section. Then click the Output tab.
The device identification window allows you to select your output device if you have multiple devices connected, or to identify your current device if you are uncertain which you may be using. The output volume control allows you to adjust your headphone volume independent of your speaker or master volume. You can also mute your headphones directly from this window.
In order to help troubleshoot audio and video connectivity issues, Breakroom provides users with a dedicated AV diagnostics panel. You can learn more about how to access this service on our , as well as how to from within the World Stream platform itself.
If you run a and the video or audio section reads "Permission Denied," and the video or audio device is listed as "No Device / Unauthorized," you may have accidentally blocked access to your camera and microphone, or your System Administrator may have blocked access within your browser.
If you are running Chrome on macOS, you may also need to on the OS level.
If you run a and the listed video or audio device is incorrect (meaning that the device selected is missing, or wrong), you may need to change the default devices that your browser is set up to recognize. This can be done from , but you can also accomplish this through your browser.
Voice capabilities are currently restricted by login method. This means that if one user is logged in via and another user is logged in via a Breakroom , they will not be able to hear each other over voice chat, even if they are standing in the same Region.
Some browsers come equipped with "auto-play policies" that automatically block websites from playing audio and video until you interact with the content. In addition to to World Stream, you may also need to click on the page or otherwise interact with the streaming content in order to enable audio. You will need to repeat this action if you refresh the page.
Due to increased security restrictions on macOS, you will need to take extra steps to permit camera and microphone access when using World Stream. These permissions are necessary for the proper functioning of Breakroom's.
If you click the Don't Allow button for either camera or microphone access during initial setup and then want to correct this, you'll need toto access the device(s). You must then grant macOS the same permissions.
Windows Command
MacOS Command
Result
F1
F1
Calls up the help menu.
F12
F12
Calls up your own user profile.
Ctrl + Shift + F8
FN + Ctrl + Shift + F8
Ctrl + M
Ctrl + M
Toggles the Breakroom email window.
Ctrl + F
Ctrl + F
Toggles the People window.
Ctrl + E
Ctrl + E
Toggles the Explore window.
Ctrl + Q
Ctrl + Q
Toggles the Quest window.
Ctrl + I
Ctrl + I
Toggles the Inventory window.
Ctrl + O
Ctrl + O
Toggles the Outfit window.
Ctrl + S
Ctrl + S
Toggles the Shop.
Ctrl + H
Ctrl + H
Toggles the Rooms window.
Ctrl + `
Ctrl + `
Launches the Snapshot feature.
Ctrl + /
Ctrl + /
Calls up the Settings panel.
Ctrl + Shift + P
Ctrl + Shift + P
Calls up the bug report/feedback window.