Slido integration overview

Slido is a third-party application that allows you to solicit audience questions, encourage participant collaboration, and conduct user polls. If you like, you can use a Slido event in place of Breakroom's built-in question management system.

Activating Slido in your region

To use Slido in your Breakroom region, follow the steps below.

1. Sign in to your Slido account and set up a new Slido event.

2. Add the questions, polls, and other user engagement tools you would like to use to the new event and save it.

3. On the Slido event page, click the Share drop-down menu, and then click on Share link with participants. This will copy the Slido event link to your clipboard.

4. Log in to Breakroom and navigate your avatar to the region where you want to use Slido.

5. Click the Moderator controls/Key button located on the right side of the screen.

6. Click the Slido integration button (highlighted above).

7. Paste your Slido event URL into the Slido URL input window, and click the Set button.

Deactivating Slido

To deactivate Slido integration, follow these steps.

1. Navigate your avatar to the appropriate region.

2. Click the Moderator controls/Key button located on the right side of the screen.

3. Click the Slido integration button.

4. Highlight the Slido URL and delete it.

5. Click the Set button.

Accessing the Slido interface

When users click on the Question button in the reactions bar, they will now see a Slido interface appear on the right side of their screens, along with Close and Refresh buttons. The content of the interface will vary depending on the Slido options you have selected.

Questions will no longer be routed through the Breakroom moderator controls. If you wish to turn off Slido and revert to using Breakroom's built-in systems, follow the deactivation steps outlined above.

Audio streams overview

The Audio stream button (highlighted above) allows Moderators to enter a known audio stream address. This stream will then be played in real time throughout the region.

Enabling an audio stream

To enter an audio stream address using this tool, follow the steps below.

1. To get started, access the moderator controls and click the Audio stream button in the panel that appears on the right-hand side.

2. A pop-up will appear. Paste your stream address into the provided field, and click Set.

Users can now toggle the audio stream on or off by clicking the Radio icon located in the bottom right corner toolbar. They can also click the Settings icon in the same toolbar (or press Ctrl + / on their keyboards) to call up the Settings menu. Here they can adjust the music volume independently of the other types of audio that might play in-world.

Crowd control overview

The Crowd control button (highlighted above) gives Moderators the ability to teleport one or more users between different areas in the same region. Moderators can also control user access to voice chat on a zone-by-zone basis.

After accessing the moderator controls, click the Crowd control button in the panel that appears on the right-hand side. This will open the crowd control panel. A quick rundown of the UI will be helpful before we discuss specific use cases.

Teleporting users

Breakroom's moderator tools offer both broad and granular options for crowd control.

The Auditorium button

Clicking the Auditorium button will invite every user in the region to gather in that region's designated Auditorium space. Users will then have the option to accept or decline the invitation.

Users can immediately teleport to the Auditorium by clicking the Yes button, or decline by clicking the No button.

The Breakout button

Clicking the Breakout button will teleport every user in the region to a breakout area. Users will be randomly distributed between the region's active breakout areas, and will not be presented with the option to decline the teleportation order.

Custom teleport options

By using the Attendees and Places buttons in conjunction with the Teleport button, you can direct traffic to other areas in your region. Users will not be presented with the option to decline your custom teleportation order, and will be moved automatically to the area you specify.

Executing a custom teleport command is a multi-step process. To get started, follow these steps.

Selecting attendees

1. Navigate your avatar to the region where you want to teleport your users.

2. Click the Moderator controls/Key button located on the right side of the screen.

3. Click the Crowd control button.

4. Click the Attendees button.

5. In the attendee selection panel that appears, select either:

   1. Everyone.

   2. A single named user.

Before we move on, it's important to note that Breakroom provides a number of search and sort functions you navigate long attendee lists. Here is a brief overview of the "people picker" UI.

Selecting a place

After you select who you want to teleport, you'll need to select where you want to send them. The place selection panel works much like the attendee selection panel detailed above.

To continue building your custom teleport command, follow these steps.

6. Click the Crowd control button.

7. Click the Places button.

8. In the place selection panel that appears, select your teleport destination.

Some notes to keep in mind:

• Places with the (Presenter) tag refer to presenter seats. Depending on the voice zone settings, users sent to presenter seats may have access to presentation tools.

• Places marked as Multiple Voice Zones serve as a randomization points. For example, in the image above there are three separate breakout areas, as well as a general area named "Breakout." Users sent to "Breakout" will be distributed randomly between the three numbered breakout areas.

Finalizing your custom teleport command

After you've selected the users you want to move and their destination, you can finalize your custom teleport command by clicking the Teleport button. If you are teleporting everyone in the region, click the "Yes, I mean everyone" button in the dialog box that appears.

Controlling access to voice chat

Using the crowd control panel, Moderators can permit or restrict access to voice chat, webcam streaming, and screen sharing on a zone-by-zone basis.

In detail, these zone settings are:

• Quiet Mode: When turned on, Quiet Mode will mute every user who is not currently seated on a presenter seat. In voice zone types that do not include presenter seats, turning on Quiet Mode will mute all users.

• Audience Mode: When turned on, Audience Mode grants users access to all enabled communication options in that voice zone (e.g. voice chat, webcam, and screen share). Audience Mode overrides Quiet Mode, if Quiet Mode is also turned on.

• Admin Mode: When turned on, Admin Mode permits Moderators to access all enabled communication options in that voice zone (e.g. voice chat, webcam, and screen share). Admin Mode overrides Quiet Mode.

To customize a voice zone's communication settings, follow the steps below.

1. Navigate your avatar to the appropriate region.

2. Position your avatar inside the voice zone that you want to customize.

3. Click the Moderator controls/Key button located on the right side of the screen.

4. Click the Crowd control button.

5. In the crowd control panel that appears, locate the Zone Settings section.

6. Click the relevant buttons to customize the voice zone.

   1. If a button says Quiet/Audience/Admin is On, then that communication setting is currently enabled. Click the button again to disable it.

   2. If the button says Quiet/Audience/Admin is Off, then that communication setting is currently disabled. Click the button again to enable it.

7. Repeat this process for every voice zone you want to customize.

Muting and banning users

For more information about muting and banning users on a region-wide level, please see our region settings documentation.

Overview

Breakroom's moderator controls offer event coordinators a definite advantage when it comes to attendee support and logistics. By accessing a single UI interface, you can message users as a whole or individually, teleport users to different locations within your region, and field questions from audience members. You can also stream music and video to create a unique multimedia experience.

Accessing the moderator controls

Moderator control permissions

Key event coordinators and stakeholders will have access to the moderator controls by default. This list includes:

• The world Owner.

• World-level Administrators, Moderators, and Developers.

• Region-level Administrators and Moderators.

This documentation refers to these individuals collectively as "Moderators." For more information about assigning and managing these roles, please see the links above.

Launching the moderator control panel

To launch the moderator control panel, click the Moderator controls/Key button located on the right side of the screen.

Once you've opened the moderator controls, the Key button will expand into a multi-button side panel. In order, these buttons point to:

• Crowd control

• Broadcast messages

• Slido integration

• Audience questions

• Audio streams

• Support requests

• UI toggle

• Presentation controls

We'll explore the moderator controls in more detail in the sections that follow. The top button, or X, collapses the panel.

Support requests overview

In addition to the audience questions UI, you will see a Support Request button in the moderator control panel (highlighted above). This button can alert you to general support requests and/or support tickets from users located throughout the region. This is a niche bit of functionality that is not currently enabled in Breakroom's region templates. For more information, please contact our .

UI toggle overview

Depending on the needs of a particular event, world Owners may elect to of , such as avatar customization or text chat. Administrators and Moderators still have access to these disabled UI components, however, and can toggle them on or off by clicking the UI Toggle button located in the moderator controls (highlighted above).

Being able to access hidden portions of the UI offers many benefits for event coordinators. For example, a world Owner may decide to turn off the Shop button for general users, preventing them from purchasing avatar components and other inventory items. However, an Administrator may need to restore their personal Shop functionality in order to purchase decorative items or furniture for an event.

Audience questions overview

For users

Breakroom's allows users to direct questions to your event management team via the moderator controls. This functionality can be used to facilitate question-and-answer sessions, keep crowds hyped and engaged, or streamline user support—the choice is yours.

Users can direct their questions to event coordinators by following these steps.

1. Click the Question button located in the reactions bar near the top of the screen.

2. A dialog box will appear. Enter your question in the text field, and click the Submit button.

For Moderators

Clicking the Question mark button will open an active question. Questions can then reviewed and addressed individually, by any means that is appropriate. A content question may be presented to a guest speaker, while a request for help may be addressed via direct text message.

When there are no more pending questions, the above notice will be displayed.

Presentation controls overview

In some region template presentation zones, such as the 90-seat auditorium that comes standard with the Breakroom Conference and Desert Island region templates, you have the option of offering additional information in the form of static signs located on either side of the main stage. You can also create a playlist of videos that will be broadcast on a central screen. Both of these media types are controlled through the same interface, giving you the ability to effectively manage your virtual presentations in real time.

Here you can see how the presentation control panel may appear once it is populated with your information. In this example, there are two signs and five videos available. The media order can be changed to facilitate rapid deployment, and the option to turn off signs or videos entirely is also available.

Signs are useful tools that can be used to:

• Brand your event.

• Identify presenters or video content.

• Publish session information.

• Present static slides while a video plays.

• Assist with event transitions and offer scheduling reminders (e.g. "Break in ten minutes").

Uploading and managing signs

To add signs to the presentation control panel, follow the steps below.

1. Navigate your avatar to the region where you want to control or customize a presentation.

2. Click the Moderator controls/Key button located on the right side of the screen.

3. Click the Presentation controls button (highlighted above).

4. The presentation control panel will appear at the top of your screen. You can click the Close button at any time to close the panel. To proceed with a sign upload, click the + button located on the far left (the side labeled Signs, highlighted above).

5. The Create New Sign dialog box will appear. Click the Upload Image button to select a new image from your computer, or click the Image Library button to select an image that you have previously uploaded.

6. Enter a name for the sign in the name field, and click the Save button. You will see your image added to the presentation control panel in the form of a button.

7. Once a sign has been uploaded to the presentation control panel, it can be ordered in the list, activated, or deactivated using the available UI components.

Adding and managing videos

To add videos to the presentation control panel, follow the steps below.

1. Navigate your avatar to the region where you want to control or customize a presentation.

2. Click the Moderator controls/Key button located on the right side of the screen.

3. Click the Presentation controls button.

4. The presentation control panel will appear at the top of your screen. You can click the Close button at any time to close the panel. To proceed with a video upload, click the + button located on the far right (the side labeled Videos, highlighted above).

5. The Video information dialog box will appear. Enter a title for your video and the streaming URL into the appropriate fields. When you are done, click the Save button.

6. Once your video is added to the presentation control panel, it will appear in the form of a button.

7. From here you can change a video's position in the video list, broadcast it on the screen, or turn it off using the available UI.

Broadcast messages overview

The Broadcast messages button (highlighted above) gives the ability to send text messages to all users currently gathered within a region, or to individual users. Moderators can also flag their messages for reply, allowing users to respond quickly and easily.

Message types

Region broadcasts

Region broadcasts are incredibly useful when it comes to managing event logistics. You can use them to keep everyone in your region on task, announce schedule changes, or provide event transition cues.

Here's an example of a message intended for everyone within the region. Notice how the options are set up:

• The User selection button is set to Everyone, so everyone in the region will see the announcement.

• The Message type drop-down menu is set to Message, so the announcement will be displayed with no expectation of a reply.

Here's how the example message might appear to users located within the region.

To send a region broadcast message like the one above, follow these steps:

1. Navigate your avatar to the region where you want to communicate with your users.

2. Click the Moderator controls/Key button located on the right side of the screen.

3. Click the Broadcast messages button.

4. In the broadcast messages panel that appears, click the User selection button.

6. Use the Message template drop-down menu to select a pre-defined message, or type your announcement into the Message field.

7. Set the Message type drop-down menu to Message.

8. Click the Send or Send and Close button.

Direct messages

You can also send direct messages to individual users located in a region. To do so, follow these steps.

1. Navigate your avatar to the region where you want to communicate with your users.

2. Click the Moderator controls/Key button located on the right side of the screen.

3. Click the Broadcast messages button.

4. In the broadcast messages panel that appears, click the User selection button.

6. Use the Message template drop-down menu to select a pre-defined message, or type your announcement into the Message field.

7. Set the Message type drop-down menu to Message.

8. Click the Send or Send and Close button.

Yes-or-no messages

In certain cases, you may want to gather feedback from users in the form of a yes-or-no response. You can broadcast an open question to everyone gathered within your region, or limit your question to a particular user.

Here's an example of how you might approach a specific user. Notice that:

• The User selection button is set to a particular user.

• The Message type drop-down menu is set to Yes or No Response.

Here's how the example message might appear to the intended user.

You can see that in addition to being able to close the message, the user can answer Yes or No by clicking a button.

In our hypothetical example, the user has responded by answering that yes, she is lost. Here's the return message a Moderator might receive. From here, the Moderator can reply again through the message pop-up by clicking the Reply button. Alternatively, the Moderator may close the message by clicking the Close button, and approach the user directly through text or voice chat.

To send a yes-or-no message, follow these steps:

1. Navigate your avatar to the region where you want to communicate with your users.

2. Click the Moderator controls/Key button located on the right side of the screen.

3. Click the Broadcast messages button.

4. In the broadcast messages panel that appears, enter the following information:

   1. Set the User selection button to Everyone or a specific user.

   2. Enter your message text.

   3. Set the Message type drop-down menu to Yes or No Response.

5. Click the Send or Send and Close button.

Input messages

Input messages allow Moderators to solicit detailed responses from users. These messages can be broadcast to an entire region, or targeted at a single person.

In the example image above, a Moderator has sent a message to everyone. Notice that:

• The User selection button is set to Everyone.

• The Message type drop-down menu is set to Input Response.

Here's how the example message might appear to users located within the region.

You can see that a user has received this message and has entered her thoughts in the response field. She can now click Send to reply to the Moderator, or dismiss the announcement pop-up by clicking Close.

Here's an example of how the user's response may appear to a Moderator. The Moderator can now respond to the user by clicking Reply, or Close the conversation.

To send an input message, follow these steps:

1. Navigate your avatar to the region where you want to communicate with your users.

2. Click the Moderator controls/Key button located on the right side of the screen.

3. Click the Broadcast messages button.

4. In the broadcast messages panel that appears, enter the following information:

   1. Set the User selection button to Everyone or a specific user.

   2. Enter your message text.

   3. Set the Message type drop-down menu to Input Response.

5. Click the Send or Send and Close button.