Creating and managing user accounts
The Metaverse couldn't exist without the creativity and talents of its users. Learn how to add users via CSV file upload or manual account creation, and watch your Breakroom World come to life.
Last updated
The Metaverse couldn't exist without the creativity and talents of its users. Learn how to add users via CSV file upload or manual account creation, and watch your Breakroom World come to life.
Last updated
©2008-2024 Sine Wave Entertainment Ltd. All Rights Reserved.
There are a number of ways that you can invite users to join you in Breakroom. You can:
Create multiple user accounts simultaneously by uploading a CSV file
Create user accounts one at a time by manually editing your user records
Allow users to register their own account the first time they visit your World
Enable your existing single sign-on (SSO) service
Finally, if you're hosting a free or for-cost ticketed event in Breakroom, you'll want to take advantage of Eventbrite integration to make logistics a snap.
Only World Owners and World Administrators can access the Dashboard.
CSV files, or comma-separated values files, are spreadsheets containing relevant user account information. Uploading a populated CSV file will create an account for each user listed on the spreadsheet, complete with password. You can also include important institutional information about each user, which may be displayed in their user profile or in-world hovertext (the identifying text that appears above each avatar's head).
You can download a fresh, unpopulated CSV file by clicking on the file link below.
You can also download an unpopulated CSV file directly from the Dashboard. Click on the Manage Users tab, and then click the Import Users button. The Import Users window will appear. Click on the link that says "Download CSV Model," and save the file to your computer.
You can open and edit CSV files using any commonly available spreadsheet software, such as Microsoft Excel or Google Sheets. When you open a blank Breakroom CSV file, you will see a series of fields where you can enter required or optional information.
Required information includes:
Display Name: This is the name that serves to identify the user while they are in-world. It will appear in the identification tag that hovers over the user's avatar, as well as in the user's profile. Display names can be changed at any time by the World Owner or a World Administrator.
Username: This is a permanent username that serves to identify the account. It can also be used in place of the user's email address during the login process on the desktop viewer.
Email address: This should be an email address to which the user has full access, in case they need to change their password.
Password: This should be a complex, unique password of six or more characters.
Type: This field should contain the user's World-level permissions type. (If you do not enter a value in this field, the user type will default to Guest.)
Usernames can contain a maximum of 32 characters. Only alpha-numeric characters, spaces, underscores, periods, and dashes can be used. If you do not enter a custom username, one will be auto-generated from the user's display name.
Optional fields include:
Title: This is optional information that will also appear in the hover tag displayed above the user's avatar, as well as in their profile. For instance, you might use this field to identify a "Senior Delegate," or make it something fun like "Metaverse Wanderer."
Job Title: This refers to the user's actual job title. If you supply this information, it will be displayed in the user's hover tag and in their profile.
Company: The company the user works for. If you supply this information, it will also be displayed as described above.
Once you've entered the minimum required user data, you will need to save or export the document in CSV (.csv) format. You can change the document name if you like.
To upload a CSV file, navigate to the Manage Users tab of your Dashboard and click the Import Users button.
In the Import Users window that appears, click the "Upload file" field. This will launch a standard file import window on your computer. Locate the CSV file you want to upload, click on it, and then click the Open button.
If your CSV file contains any errors, the document will be rejected and those errors will be highlighted so you can make the necessary corrections. If no errors are detected, you will see the "CSV file verification succeeded" message displayed in the image above. Click the Import CSV button to continue.
Once you've successfully imported your users, you will see them listed under the Manage Users panel. You can click the pencil icon located next to a user's name to manually edit their information, or click the trash can icon to remove them from your user list altogether.
If you need to locate a particular user or set of users, you can also make use of the following functions:
The search field in the upper left corner allows you to search for a name, email address, or specific user ID.
The "Search by status" drop-down menu allows you to display only those users who have a particular status (e.g. active, pending, etc.).
The "Select user type" drop-down menu allows you to display only users of a certain type (e.g. World Administrators, World Developers, etc.).
To download a CSV file containing all of your current user information, click the Export Users button.
Adding a user to your roster manually is as simple as filling out a text form. To begin, navigate to the Manage Users tab on your Dashboard and click the Add Users button.
The Add Users window will appear. To create a new user account, you will need to provide at least a Display Name, Username, email address, and password. You'll also need to choose a user type.
If you want to add more than one user during a single session, click the plus icon in the bottom left corner to generate an additional set of user information fields. When you are finished keying in your user data, click the Add User button.
User types correspond to World-level user permissions, and can be changed by clicking the pencil icon located to the right of a user's name and then selecting the type to be assigned. A detailed explanation of the different user types and step-by-step instructions for assigning or revoking World-level user permissions are also available.
In addition to a user type, each user is also assigned a status. You can use the "Search by status" drop-down menu to display only the users assigned that particular status, and to narrow down your search for a specific user.
The status types are:
Active: The user's account is active and accessible to the user. They can log in to your World. If you have assigned them advanced World-level user permissions, they have access to the virtual tools they need (e.g. Curator).
Inactive: The user's account information is preserved, but they cannot currently log in to your World. See the section that follows for more information about activating and deactivating users.
Pending: The user's account is pending activation, and they have not yet logged in. This may be due to a lack of available seats.
By default, inactive users will not be displayed in your user list. To see your Inactive users, please use the "Search by status" drop-down menu to select the All or Inactive option.
Users can be deactivated individually or in bulk. When a user is deactivated, they will still appear under the Manage Users tab, with their user status changed to Inactive. They will no longer be able to log in, and will no longer take up one of your account's seats.
To deactivate an individual user, click on the trash can icon located to the right of their name. The trash icon will then change to an undo icon. To reactivate the user, click the undo icon.
To deactivate or activate multiple users at once, check off each relevant name in your user list and then click the trash can icon or undo icon located in the top right above the user list.
If a user seems to disappear from your user list when you deactivate them, make sure that the "Search by status" drop-down menu is set to show All users or Inactive users. If it is set to any other option, you may not see your full user list.
When you reactivate an inactive user account, the account will default to Pending status and Guest type. You will need to update their World-level user type manually.
When self-registration is enabled, users who access your World through World Stream or a dedicated desktop app can sign up for their own account. Each user registration will take up one of your available seats, and users will be given the opportunity to pick a starter avatar from your default avatar collection.
You can enable or disable self-registration from your Dashboard by following the steps below.
Navigate to your Dashboard.
Click on the World Customization > World Access tab.
Click the Self Registration toggle to enable or disable self-registration.
If self-registration is disabled, you will need to import or manually create user accounts using the steps outlined above, or enable SSO.
