Seats and concurrency

With Breakroom, it's easy to make room for everyone to join the conversation. Learn more about seats, user licenses, concurrency, and how to expand user capacity as needed.


Seats correspond to user licenses, and represent the number of active user accounts that your world can accommodate. In addition to the persistent seats included with your Breakroom subscription, you can add temporary seats to your account through the use of Daily Passes.

Concurrency refers to the number of users who can log in to your world simultaneously. Please note that your Breakroom account's concurrency cap may be different than your total seat count.

If you need additional persistent seats, please contact our Customer Success Team.

Daily Passes

Daily Passes are temporary seats that permit individual users to access your world for 24 hours, giving you the ability to scale your seat count to meet increased user demand. You can use Daily Passes to invite delegates to a conference, sell tickets to a professional or artistic event, or allow contractors to access your virtual workspace. The possibilities are endless.

Usage details

  • Daily Passes are activated when your Breakroom account has no open persistent seats and a Guest user logs in.

  • Once activated, a Daily Pass will lock to a single user account and will be deducted from your pool of available Daily Passes.

  • Daily Passes expire 24 hours after activation.

  • Unused Daily Passes will roll over month-to-month until your Breakroom subscription is cancelled or expires.

Purchasing Daily Passes

World Owners and World Administrators can purchase Daily Passes at any time through the Dashboard.

To purchase Daily Passes from the Dashboard, follow these steps.

  1. Navigate to your Dashboard.

  2. Click on the Manage Users tab.

  3. Click on the Daily Pass button located in the bottom right corner. This will open a pop-up window.

4. Move the slider to indicate the number of Daily Passes you need, or enter the number manually in the field located by the slider. 5. Confirm your purchase by clicking the Add Daily Pass button.

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